Report incidents

Do you have an incident associated with our waterways to report? If so we’ll publish it here with as much explanation as possible and preferably with a photograph. We’ll try our best to bring the matter to the relevant authority and also publish any resolution.

Please report incidents by email: friendsofgumstool@gmail.com

Link to incident reports: Cirencester Flood, Drought and Sewage Record: CLICK HERE
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River Contamination Incident
in the Jack Gardener Memorial Garden, Gloucester Road, Cirencester
(Sewage spill following heavy rainfall Tuesday 26th November 2024)
Depite new raised manhole covers debris from sewage overflow all around the cover.
Reported to Thames Water & to the EA Spill Report hot line 0800 80 70 60

Thames Water’s reponse thus far: 26.11.2024 Case number 00875981  Thanks for reporting pollution Hello.  We’ll be out to investigate the pollution by 15:56pm.We’ll let you know when we’re on our way.  Pollution can have a terrible impact on our environment and the wildlife we share it with so we’ll get it fixed it as soon as possible.If necessary we’ll liaise with the Environment Agency. If you need to talk to someone urgently, please call 0800 316 9800.   The Thames Water Team NB Thames Water visited the site Friday 29th November 2024

CASE NOW RESOLVED (May 2024): ‘Unexpected strange hole”- It appears that the hole is along the route of a small water main, now repaired and resurfaced.

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7th July 2021 Sewage incident – raw sewage entering Riverside Walk Stream (near Swimming Pool). Reported to Thames Water spilling sewage into the stream.
Location ref GL7 2EF  job reference: 001119 SCVH

CASE NOW RESOLVED

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Posted 19th August 2024
Dollar Street Cirencester: Blocked rainwater downpipe with suspected contamination with foul water? It’s being going on for months at the old Whiddett’s Bakery, now Star developments, with what looks like sink waste all over the street.